About us
Keeping you wiser about your warmth. Guaranteed.
We’re a Gas Safe accredited plumbing and heating company supporting homes, landlords, and businesses throughout the Newport, East Cardiff and Valleys region. We’re not just engineers, we’re people people. With years of experience and a true passion for customer service, we make a warmer, wiser difference.
Let's talk temperature...
We promise to keep you informed, comfortable, and wiser about your warmth. Talk to us about our plumbing & heating company throughout Newport, Cardiff and South Wales. Get ready to encounter a redefined customer experience.
Making you warmer and wiser with plumbing & central heating excellence.
We diagnose properly before we recommend. No guesswork, no unnecessary work, just honest, expert guidance you can trust. Simple!
Communication is our differentiator because we explain what's happening and what is needed. You'll always know you are being looked after. Fact!
Your home and time are important, which means showing up when we say we will and treating every job as if it were our own house. Guaranteed!
Our qualified engineers work within a culture of ongoing training and support, ensuring every job is completed safely, precisely, and to the highest standard. Rest assured, you really are in warmer, wiser hands. What differentiates us from another plumbing and heating company is our personal approach. We don’t just complete jobs, we build long-lasting relationships with every client, new and old, through a service that’s as reliable as it is personable.
Watch the warmth
You happy. Us happy.
We’ve worked with Warmerwise on multiple jobs now and they’ve been consistently excellent. Communication is clear, reliability is spot on, and the standard of work is exactly what you want when managing properties — done properly, on time, and with no dramas.
They’re professional, approachable, and always happy to work with us to get the best outcome for our clients. It makes a huge difference having contractors you can trust, and this is definitely one of them. Highly recommended.
I would highly recommend Warmerwise. I use their services for gas safety checks for rental properties. Laurie communicates and arranges all the works direct with the tenants and informs me when their plumbers will be attending the properties. All the staff I have encountered are punctual, professional and reliable. I have had a few emergency plumbing issues and Laurie has always managed to get a plumber to the tenant as soon as she can. I can't rate them enough!
Amazing customer service from Laurie and the staff at warmer wise. The work that was carried out was to a high standard. Reliable company and friendly. Would highly recommend
superb company, highly recommend
Fantastic company to deal with. Very professional and informative. Customer focused highly recommend. best wishes Grahame Anzani
An amazing company from start to finish. Arranged my boiler service through Laurie, very experienced owner. Great from start to finish. Highly recommended and will definitely be using again. Well done!
I can honestly say I will never use anyone else. Not only can this company be trusted the owner Laurie is so reliable, so efficient, honest and always does jobs to outstandingly high standards. They are always on hand for any advice I’ve needed and nothing seems too much for them. They genuinely want to help and customers always come first. These days it’s so hard to find people in trades that really have a passion and care about what they do and really want to do jobs to a high standard but these guys do! Look no further and call them!!
Amazing company, 10/10! Always friendly reliable and great on communication. Highly recommend .. great prices too ..
Arranged through Laurie to have my boiler serviced, during the service Geraint identified an issue with low gas pressure which was not only increasing my heating bills but also posed a threat of a carbon monoxide leak, the problem was immediately raised with Wales and West who have now completed the works to ensure we have a safe gas pressure. So thankful to Laurie and her team for their vigilance and hard work.
A fantastic response and service from Warmer Wise. Contacted Laurie on Tuesday morning due to a leaking boiler; part identified and ordered the same day with the job completed by 2.30 on Wednesday afternoon! What’s even more appreciated is that the price was less than I thought it was going to be! Thanks again Laurie & Geraint for a superb service and approach to customer support.
We are local...
We are a local, family-run business serving Newport, East Cardiff and Valleys region. Our Gas Safe-accredited, highly experienced engineers and customer service team provide clear, honest advice along with excellent workmanship and ongoing support from start to finish.
Heat wise. Live warmer.
We aren't just engineers, we’re people people.
With decades of combined heating & plumbing experience and pride in what we do, we build strong relationships with every client, adhering to our core values of accurate advice, clear communication and relentless respect.